Description

Two focus areas that will shape the way we work, lead and grow.
In a world of shifting workforce expectations, rising wage pressures, and talent retention challenges, the culture within your business is no longer a “soft” conversation - it's a strategic lever for performance and profit.

Join Malcolm Ferguson, Business Growth and Profit Specialist, who will unpack the quiet crisis facing small to medium businesses today: team performance and engagement issues that silently drain profits and stall growth. In this powerful session, Malcolm will reveal the two key drivers of culture that every business leader can control, without needing a big HR department. This is a session for business owners who want a simpler, smarter path to building a thriving team culture that lifts productivity, loyalty, and results.

Attendees will discover:
• Why most culture problems are actually performance or engagement gaps, and how to tell the difference.
• The 4 culture types shaping today's business results (and which one your team is likely sitting in).
• A simple framework to "treat the water, not the fish" - tackling root causes, not just symptoms.
• How business owners can confidently lead their culture without relying on outside interventions.
• A practical 3-step "culture calendar" to start applying straight away.

This session is designed to be highly relevant for business owners, leaders, and managers, and includes practical insights you can apply immediately, whether you have a large team, a small crew, or are just starting to build one.


PRESENTER
Malcolm Ferguson is a Business Growth and Profit Specialist and Director of Process9 Ltd. With over 20 years' experience helping business owners across the trades, services, and manufacturing sectors, Malcolm focuses on building high-performing teams and scalable, profitable businesses. He's passionate about helping leaders create freedom through clarity, systems, and culture.


Please note - lunch is not provided. You are welcome to bring your own lunch to the session. 

For enquiries or to cancel your registration email events@waikatochamber.co.nz

This is a complimentary event for Chamber members; if you are unable to attend, please let us know by the day before, or a $20+GST no-show fee will apply.

View our terms and conditions here.